Application features failing to load

Resolved

Partial outage

Started about 1 month ago Lasted about 3 hours

Affected

Jasper Application

Rest API

GraphQL API

GraphQL Connection

Jasper App

Updates

Resolved
March 20, 2024 at 10:06 PM
Resolved
March 20, 2024 at 10:06 PM
This incident has been resolved.
Identified
March 20, 2024 at 9:55 PM
Identified
March 20, 2024 at 9:55 PM
We are continuing to work on a fix for this incident.
Resolved
March 20, 2024 at 7:41 PM
Resolved
March 20, 2024 at 7:41 PM
This incident has been resolved.
Monitoring
March 20, 2024 at 7:34 PM
Monitoring
March 20, 2024 at 7:34 PM
We implemented a fix and are currently monitoring the result.
Investigating
March 20, 2024 at 7:33 PM
Investigating
March 20, 2024 at 7:33 PM
We are currently investigating this incident.