All systems operational

Jasper Application

99.91% uptime

Rest API

99.83% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 99.50%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 202399.50% uptime

GraphQL API

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

GraphQL Connection

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Jasper App

99.83% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 99.50%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 202399.50% uptime

AI Engine

99.83% uptime

AI Completions

99.83% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 99.50%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 202399.50% uptime

Public API

100.0% uptime

Rest API

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Notice history

Nov 2023

Public API not generating content
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Content generations are currently not returning
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Update

    We implemented a fix and are currently monitoring the result. Chat, Templates, and Documents are back to functional

  • Identified
    Identified

    Our 3rd party vendors are having an outage. We have put in a stop-gap fix to ensure that we can continue to operate normally, we will be monitoring the situation as it continues to play out

Oct 2023

Increased failures on generations
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Sep 2023

Unable to retrieve content from Dashboard
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We have rolled back the issue and are monitoring the fix now

Failures on /v1/templates and /v1/keep-writing endpoints
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    We are currently investigating this incident.

Sep 2023 to Nov 2023