Jasper - Intermittent issues accessing documents and generating content – Incident details

All systems operational

Intermittent issues accessing documents and generating content

Resolved
Operational
Started almost 2 years agoLasted about 1 hour

Affected

Jasper Application

Operational from 3:57 PM to 4:50 PM

Jasper App

Operational from 3:57 PM to 4:50 PM

Updates
  • Resolved
    Resolved

    We have implemented a change that should stabilize the system. We are continuing to monitor the issues

  • Investigating
    Investigating

    Jasper is currently having some intermittent issues accessing documents and generating content. We are currently investigating this incident.