Intermittent issues accessing documents and generating content

Started

December 15, 2022 at 3:57 PM

Status

Resolved after about 1 hour

Impact

Operational

Affected

Jasper App

Resolved
December 15, 2022 at 4:50 PM
Resolved
December 15, 2022 at 4:50 PM
We have implemented a change that should stabilize the system. We are continuing to monitor the issues
Investigating
December 15, 2022 at 3:57 PM
Investigating
December 15, 2022 at 3:57 PM
Jasper is currently having some intermittent issues accessing documents and generating content. We are currently investigating this incident.